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16 Expert Tips For Choosing The Best Software Vendor For Your Business,

Nebojsa Vujinovic

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Some businesses have in-house IT teams who can build the technology solutions they require to run their business. However, most of the time, companies in need of solutions for their technology can turn to software companies. It’s good that the market is full of vendors that offer solutions that cover everything from managing projects and data analysis (and everything between).

If a company isn’t careful in selecting and evaluating an application vendor, the resulting “solution” can cause more issues than it resolves. It is essential to follow the steps step by step before selecting a vendor to ensure that the solution they offer is the most effective and suitable option for your particular circumstance. Below, the 16 members of the Technology Council share their expertise on the steps companies should follow before negotiating an agreement with a software company.

1. Begin With A Data-Driven Approach

Know what you want to achieve. Start with an approach that is based on data. Find out which specific data set –will later form your business’s rules that will be the most effective to help you with your analytics and ensure your business’s success. Consider data as a source of energy. You cannot feed a gas engine with firewood and expect it to run. You cannot run your business with software that doesn’t provide the precise information you require to succeed.

2. Think In Terms Of Your Entire Tech Ecosystem

Consider the “ecosystem.” The “ecosystem” definition should encompass both the external and internal ecosystems in which the software must work to solve a problem. This is because today’s software world cannot function independently, such as security, data, APIs, processes, and more need to be integrated with the other software tools. Thus, consider the entire process for success.

3. Look For Agnostic, ‘Plug-In’ Solutions

It’s crucial to ensure the vendor’s solution is open and future-proof. You do not want to be locked to a particular platform. Incompatibility and flexibility can result in expensive integration and performance issues later on. I suggest using top-of-the-line solutions that use cloud technology and can connect to your existing infrastructure using no-code solutions.

4. Look For A Platform Solution

Do not look at that “best of breed” solution for all your needs, or you’ll find yourself with so many options that it becomes overwhelming. I’ve experienced this numerous times. Instead, consider an option that is based on a platform. Platforms are always able to cover more applications and make it easier to complete your work.

5. Ensure The Solution Has Strategic Value And That Your Team Can Implement It

In the first place, you must ensure that the software is a strategic asset for your business. It’s also crucial to ensure that your business has the resources and people to incorporate the software into your workflow when it’s installed instead of sitting it around as an award.

6. Take A Look At Their Security Policies And Practices

The most important lesson from the supply chain hacks that have recently occurred (such as those that happened in SolarWinds and Kaseya) is that your security is only safe as the trusted vendors you have. Cybercriminals are increasingly looking for vulnerabilities shared with third parties’ suppliers as an opportunity to attack more extensive networks. Beyond analyzing their infrastructure and systems, companies must also examine their partner companies’ security guidelines and procedures. Carlos Morales, Neustar Security Services.

7. Talk To Multiple Vendors, And Rank Them Via A Matrix

Be sure to talk to at least three different vendors in the area you’re “shopping” for, and do not believe everything is written on the review websites. Some review sites allow businesses to buy positive reviews. After selecting one of the vendors as a finalist, you should conduct at least two references. Please make a list of precisely what you’re looking for, and let each vendor rate themselves in comparison to the other competitors.

8. Ensure Your Needs Align With The Vendor’s Future Roadmap

Check first whether you’re aligned to the business objectives of the vendor to ensure their product’s focus remains relevant in light of your requirements. Then, go through the vendor’s product roadmap to ensure you benefit from their future innovations. Finally, request an initial trial period during which you can test their product with your data, if it is possible. Demos and data samples may produce different results compared to using the software under actual situations. – Arman Eshraghi, Qrvey

9. Determine The Total Final Cost

Assess how much you pay for your equipment for each factor like storage, computing additions, and more. Review the small print and run a reference check with an independent assessment vendor.

10. Don’t Overlook Ongoing Maintenance

A common mistake that companies make is the ongoing maintenance and operation of the product they’ve purchased, whether software as a service or on-premises technology. Make sure that it can solve a business issue and is user-friendly, and also ensure that you can operate and manage it in the long run. For example, can you alter its configuration (does it have a sandbox?) or upgrade it and run it without downtime?

11. Attend One Of Their Events

Ideally, you should attend an event the vendor has planned in which you get to learn directly from their clients who are making use of the solution and what positives and issues they’re facing. Events on the web provide a taste. However, real-time customer meetings are ideal when they are local near you.

12. Speak To Current Customers Whose Business Is Similar To Yours

Review, ask questions, and confirm. Request the names of comparable businesses that the vendor has provided services to. Check out what they offered and then contact them regarding the vendor. In nearly 90% of the instances, the vendors providing services that I required could not provide a list. Requesting this list saved me a great deal of time when choosing an experienced vendor.

13. Don’t Rely Only On The References Provided By The Vendor

Contact existing customers, not just those given by the vendor for reference–to learn more about the “real-life” experiences with the software. One way to start is to note which organizations the software vendor advertises as its customers and use your network to locate the appropriate contact for those businesses. So do not rely solely on the names and brand names that the software vendor provides you with.

14. Insist On A Security Assessment Of Their Code

Vetting companies should provide an in-depth security analysis of their software. Software composition analysis can scan the application’s binary to create a software bill of material and identify weaknesses that are not obvious to the naked eye. Because most software applications contain open-source components and code from third parties, managing embedded risks (such as the recently-discovered Log4j vulnerabilities) is essential.

15. Carefully Review The Terms And Conditions

Read the “Ts and Cs”! Be aware of the conditions and terms of the contract you’re signing. Who are the responsible roles for the solution supplier, the software provider, and your staff? Consider the risks for the undertaking and who will be assuming the risk.

16. Establish Good Working Relationships With The Vendor’s Key Personnel

Often, IT departments choose an “easy” path to purchase through big companies. The IT team and the business executives must collaborate and invest the time and energy in performing the necessary due diligence before making a purchase. Start by building trust and open communication with the vendor’s top staff. They’ll ensure that you benefit from the software.

Hi, my name is Nebojša, and I've been involved in digital marketing for over 15 years. I've written for various websites, covering a wide range of topics. I'm particularly interested in subjects like technology, gaming, app development, and I also have a passion for automobiles. Additionally, I work on SEO optimization. In my free time, I enjoy reading, walking, traveling and spending time with my wife and daughter.

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Post-Purchase Customer Experience – Why It’s the Key to Retention and Loyalty

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In today’s fiercely competitive marketplace, securing a sale is just the beginning of the customer journey, not the end. Post-purchase customer experience has emerged as a pivotal aspect of not only retaining clients but also building unwavering loyalty.

Once the transaction is completed, a new chapter unfolds—one that can either transform a one-time buyer into a lifelong advocate or reduce them to just another statistic in the sea of disengaged consumers. Every interaction a customer has after the purchase, from personalized follow-ups to seamless customer support, plays a crucial role in shaping their perception of your brand.

As the dust settles on their initial decision to buy, it’s the ongoing experiences that will ultimately determine whether they return for more or drift away into the clutches of competitors. Understanding and optimizing this journey is not merely an option anymore; it’s a necessity for businesses striving to cultivate lasting relationships in a world where choices abound.

The Path to Loyalty: How Post-Purchase Experience Shapes Customer Relationships

Source: reverselogix.com

The journey to fostering customer loyalty begins long after the initial purchase is made; it is intricately woven into the fabric of the post-purchase experience. Picture this: a customer who eagerly anticipates their delivery, receiving a thoughtful follow-up email that not only confirms shipment but also includes tips for maximizing the product’s use—this simple gesture cultivates a sense of connection.

Afterward, a timely survey asking for feedback demonstrates that their voice matters, transforming a transactional relationship into a dialogue. Each element, from personalized recommendations based on their purchase history to dedicated customer support, deepens trust and enhances the emotional bond.

In this ever-competitive landscape, understanding that retention hinges not on the initial sale, but on the entire journey afterwards, can unlock the secret to creating lifelong advocates for your brand.

Beyond the Sale: The Critical Role of Aftercare in Customer Retention

Source: globalresponse.com

In the whirlwind of commerce, where transactions often take center stage, one critical aspect frequently slips through the cracks: aftercare. This pivotal phase begins the moment a customer clicks “confirm” on their order, extending well beyond the point of sale.

It’s not merely a follow-up; it’s a commitment to nurturing the relationship, a chance to reinforce the connection established during their buying journey. Think of aftercare as the secret sauce of customer loyalty—personalized messages, helpful tips, and timely support can transform an ordinary experience into an extraordinary one.

Customers who feel valued and supported are more likely to return, not just for the products they cherish but for the community and service that accompany them. In a landscape flooded with choices, businesses that prioritize aftercare don’t just sell products; they cultivate loyalty, turning one-time buyers into lifelong advocates.

Conclusion

Source: youngurbanproject.com

In conclusion, the post-purchase customer experience is a critical pillar in fostering retention and loyalty among consumers. By understanding and enhancing this stage of the customer journey, businesses can build lasting relationships that go beyond a single transaction.

Effective post-purchase marketing not only reinforces the value of the initial purchase but also encourages repeat business through personalized communication and ongoing engagement. As companies strive to differentiate themselves in a competitive landscape, prioritizing the post-purchase experience will prove essential in transforming customers into brand advocates, ultimately driving sustainable growth and long-term success.

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From Trader to Business Owner – How to Build Your Own Trading Firm

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Transitioning from a trader to a business owner is a thrilling journey, a leap from the exhilarating chaos of the markets into the strategic realm of entrepreneurship. Many traders, fueled by their passion for the financial world, dream of establishing their trading firm—a bold move that promises both independence and potential prosperity.

Yet, this path is strewn with challenges, requiring not just deep market knowledge but also formidable skills in management, finance, and strategic planning. How do you go from analyzing charts and executing trades to overseeing a team of traders and making critical business decisions? In this article, we’ll explore the multifaceted process of building your trading firm, offering insights on everything from legal considerations to cultivating a strong company culture.

Prepare to navigate the nuances of this transition—where the fierce nature of trading meets the intricate art of business ownership. Your journey begins now.

Identifying Your Niche in the Trading Market

Source: udemy.com

Identifying your niche in the trading market is an essential first step on your journey from trader to business owner. Start by reflecting on what truly captivates you—whether it’s forex, stocks, options, or commodities—and the unique strategies you’ve developed through experience.

Tools like depth of market software can play a pivotal role during this process, offering detailed insights into market trends and liquidity levels, which can help you pinpoint areas of opportunity. Dive deep into market trends, analyzing which segments show potential for growth and profitability, while also considering the competition.

Don’t shy away from experimenting; this phase often involves trial and error, as you test different trading styles against varying market conditions. Additionally, leverage your existing knowledge to carve out a specialized area, perhaps focusing on a demographic or asset class that isn’t saturated.

Ultimately, the key lies in blending your passion with market demands, creating a distinctive offering that speaks to both your interests and the needs of prospective clients.

Creating a Business Plan for Your Trading Firm

Source: www.getwork.co.uk

Creating a business plan for your trading firm is not merely a formality; it’s the foundation upon which your entrepreneurial dreams will stand. Begin by defining your vision—what kind of trading strategies will you employ? Will you focus on equity markets, forex, or perhaps cryptocurrencies? This clarity will inform every aspect of your plan, from your target market to your operational framework. Next, conduct a thorough market analysis to identify your competitors and potential clients, ensuring your unique selling proposition shines brightly amidst the noise.

Financial projections are crucial; outline your startup costs, expected revenues, and break-even analysis to illustrate the viability of your venture. Don’t forget to address risk management—how will you safeguard your capital against market volatility? Each section of your plan should weave together, showcasing not only your ambitions but also a pragmatic approach to navigating the complexities of the trading landscape.

This document is your blueprint for success; invest the time to make it comprehensive and compelling.

Legal Considerations for Starting a Trading Firm

Source: luxalgo.com

Establishing a trading firm entails navigating a labyrinth of legal considerations, intricately woven into the fabric of financial regulations. Aspiring business owners must first determine the appropriate business structure—whether a sole proprietorship, partnership, or corporation—each carrying its legal ramifications and tax obligations.

Securing the necessary licenses and permits is paramount; depending on your trading strategies and the markets you operate in, you may need to register with regulatory bodies like the SEC or FINRA. Additionally, compliance with anti-money laundering laws and data protection regulations will shape operational protocols, safeguarding both your firm and clientele. As you forge ahead, consulting with legal professionals proficient in financial regulations is not just wise—it’s essential, ensuring that your firm not only thrives but does so within the bounds of the law, avoiding the perilous pitfalls that could threaten your entrepreneurial dreams.

Conclusion

In conclusion, transitioning from a trader to a business owner by establishing your trading firm is an exciting yet challenging journey that requires careful planning, strategic decision-making, and an adept understanding of market dynamics. By leveraging essential resources, including cutting-edge tools like depth-of-market software, you can enhance your trading strategies and gain valuable insights into market trends.

Building a successful trading firm involves not only honing your trading skills but also developing a solid business framework, fostering a collaborative environment, and staying agile in a rapidly evolving marketplace. With the right approach and commitment to continuous learning, the path from trader to business owner can lead to remarkable growth and fulfillment in the world of finance.

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How the Rise of AI and Automation is Impacting the Accounting Profession

Anita Kantar

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The adoption of advanced technologies is reshaping how businesses handle financial processes. Tools powered by artificial intelligence (AI) and automation are transforming traditional workflows, introducing both opportunities and challenges for professionals in finance.

Accountants must now adapt to thrive in a landscape dominated by innovation.

Key Points:

  • Automation reduces manual data entry, boosting accuracy.
  • AI enables predictive insights for better decision-making.
  • Technology frees up time for strategic tasks.
  • Skills in data analysis and AI tools are essential.
  • Ethical considerations are critical for implementing automation.

Automation and Its Role in Streamlining Financial Tasks

Automation tools have become indispensable for reducing repetitive and time-intensive tasks. Functions such as payroll processing, tax filings, and financial reconciliations can now be completed faster and with fewer errors. Businesses looking to optimize their operations rely heavily on platforms like those recommended by Accountancy Capital for sourcing qualified professionals. For more information visit their website www.accountancycapital.co.uk.

By eliminating the burden of repetitive tasks, automation allows accountants to focus on advisory roles, providing higher-value services to clients. This shift highlights the need for upskilling to remain competitive in a changing landscape.

Source: rvnatech.com

How AI Improves Decision-Making in Financial Management

AI tools analyze vast amounts of data to identify patterns and trends that humans might overlook. This capability enhances decision-making, particularly in areas like forecasting and risk assessment. For example:

  1. Predictive analytics ─ AI can anticipate cash flow trends or market risks, giving businesses a proactive advantage.
  2. Fraud detection ─ Algorithms flag irregularities in real-time, reducing financial losses.
  3. Expense optimization ─ Automated systems recommend cost-saving measures based on historical spending patterns.

Leveraging such capabilities requires an understanding of technology, coupled with expertise in interpreting results for actionable insights.

Challenges Created by Technological Advancements

The rapid adoption of AI and automation poses challenges for professionals, including:

  • Skill gaps ─ Transitioning from traditional methods to tech-driven workflows require upskilling.
  • Job displacement ─ Roles focused on manual tasks are at risk of becoming obsolete.
  • Ethical concerns ─ Decision-making algorithms may introduce bias if not properly monitored.

Mitigating these challenges involves ongoing education and embracing continuous professional development.

Source: runeleven.com

Skills Accountants Must Develop to Stay Relevant

The changing landscape necessitates a shift in core competencies. Key skills include:

  1. Proficiency in data analysis tools ─ Knowledge of software that integrates AI is crucial for staying relevant.
  2. Soft skills ─ Communication and advisory capabilities remain vital, even as technology handles routine tasks.
  3. Ethical awareness ─ Understanding the limitations and implications of technology ensures responsible implementation.

Combining traditional expertise with technological fluency is the key to long-term success.

Benefits of Automation for Accounting Firms

Automation tools deliver measurable benefits for firms, including:

  • Efficiency gains ─ Faster processing of routine functions, reducing turnaround times for clients.
  • Cost savings ─ Automated workflows lower operational expenses.
  • Scalability ─ Firms can handle larger client bases without increasing staff.

By adopting technology thoughtfully, firms can maintain a competitive edge while providing exceptional service.

Source: mcgowanprofessional.com

Ethical Implications of Adopting AI in Finance

AI’s growing role introduces ethical concerns that professionals must address. Bias in algorithms, privacy concerns, and transparency issues are common challenges. Firms must establish guidelines to ensure that AI tools align with ethical practices. Regular audits and accountability measures help maintain trust.

Future Trends and Opportunities in Financial Automation

Looking ahead, technologies like blockchain and machine learning will further transform financial practices. Accountants who embrace innovation will find opportunities in consulting, compliance, and strategic planning. Staying informed about emerging trends ensures readiness for new developments.

Conclusion

The rise of AI and automation is not just reshaping workflows but redefining the role of accountants altogether. By investing in upskilling and adopting tools thoughtfully, financial professionals can transition from traditional roles to strategic advisors, ensuring continued relevance in an evolving landscape.

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