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16 Expert Tips For Choosing The Best Software Vendor For Your Business,

Nebojsa Vujinovic



Some businesses have in-house IT teams who can build the technology solutions they require to run their business. However, most of the time, companies in need of solutions for their technology can turn to software companies. It’s good that the market is full of vendors that offer solutions that cover everything from managing projects and data analysis (and everything between).

If a company isn’t careful in selecting and evaluating an application vendor, the resulting “solution” can cause more issues than it resolves. It is essential to follow the steps step by step before selecting a vendor to ensure that the solution they offer is the most effective and suitable option for your particular circumstance. Below, the 16 members of the Technology Council share their expertise on the steps companies should follow before negotiating an agreement with a software company.

1. Begin With A Data-Driven Approach

Know what you want to achieve. Start with an approach that is based on data. Find out which specific data set –will later form your business’s rules that will be the most effective to help you with your analytics and ensure your business’s success. Consider data as a source of energy. You cannot feed a gas engine with firewood and expect it to run. You cannot run your business with software that doesn’t provide the precise information you require to succeed.

2. Think In Terms Of Your Entire Tech Ecosystem

Consider the “ecosystem.” The “ecosystem” definition should encompass both the external and internal ecosystems in which the software must work to solve a problem. This is because today’s software world cannot function independently, such as security, data, APIs, processes, and more need to be integrated with the other software tools. Thus, consider the entire process for success.

3. Look For Agnostic, ‘Plug-In’ Solutions

It’s crucial to ensure the vendor’s solution is open and future-proof. You do not want to be locked to a particular platform. Incompatibility and flexibility can result in expensive integration and performance issues later on. I suggest using top-of-the-line solutions that use cloud technology and can connect to your existing infrastructure using no-code solutions.

4. Look For A Platform Solution

Do not look at that “best of breed” solution for all your needs, or you’ll find yourself with so many options that it becomes overwhelming. I’ve experienced this numerous times. Instead, consider an option that is based on a platform. Platforms are always able to cover more applications and make it easier to complete your work.

5. Ensure The Solution Has Strategic Value And That Your Team Can Implement It

In the first place, you must ensure that the software is a strategic asset for your business. It’s also crucial to ensure that your business has the resources and people to incorporate the software into your workflow when it’s installed instead of sitting it around as an award.

6. Take A Look At Their Security Policies And Practices

The most important lesson from the supply chain hacks that have recently occurred (such as those that happened in SolarWinds and Kaseya) is that your security is only safe as the trusted vendors you have. Cybercriminals are increasingly looking for vulnerabilities shared with third parties’ suppliers as an opportunity to attack more extensive networks. Beyond analyzing their infrastructure and systems, companies must also examine their partner companies’ security guidelines and procedures. Carlos Morales, Neustar Security Services.

7. Talk To Multiple Vendors, And Rank Them Via A Matrix

Be sure to talk to at least three different vendors in the area you’re “shopping” for, and do not believe everything is written on the review websites. Some review sites allow businesses to buy positive reviews. After selecting one of the vendors as a finalist, you should conduct at least two references. Please make a list of precisely what you’re looking for, and let each vendor rate themselves in comparison to the other competitors.

8. Ensure Your Needs Align With The Vendor’s Future Roadmap

Check first whether you’re aligned to the business objectives of the vendor to ensure their product’s focus remains relevant in light of your requirements. Then, go through the vendor’s product roadmap to ensure you benefit from their future innovations. Finally, request an initial trial period during which you can test their product with your data, if it is possible. Demos and data samples may produce different results compared to using the software under actual situations. – Arman Eshraghi, Qrvey

9. Determine The Total Final Cost

Assess how much you pay for your equipment for each factor like storage, computing additions, and more. Review the small print and run a reference check with an independent assessment vendor.

10. Don’t Overlook Ongoing Maintenance

A common mistake that companies make is the ongoing maintenance and operation of the product they’ve purchased, whether software as a service or on-premises technology. Make sure that it can solve a business issue and is user-friendly, and also ensure that you can operate and manage it in the long run. For example, can you alter its configuration (does it have a sandbox?) or upgrade it and run it without downtime?

11. Attend One Of Their Events

Ideally, you should attend an event the vendor has planned in which you get to learn directly from their clients who are making use of the solution and what positives and issues they’re facing. Events on the web provide a taste. However, real-time customer meetings are ideal when they are local near you.

12. Speak To Current Customers Whose Business Is Similar To Yours

Review, ask questions, and confirm. Request the names of comparable businesses that the vendor has provided services to. Check out what they offered and then contact them regarding the vendor. In nearly 90% of the instances, the vendors providing services that I required could not provide a list. Requesting this list saved me a great deal of time when choosing an experienced vendor.

13. Don’t Rely Only On The References Provided By The Vendor

Contact existing customers, not just those given by the vendor for reference–to learn more about the “real-life” experiences with the software. One way to start is to note which organizations the software vendor advertises as its customers and use your network to locate the appropriate contact for those businesses. So do not rely solely on the names and brand names that the software vendor provides you with.

14. Insist On A Security Assessment Of Their Code

Vetting companies should provide an in-depth security analysis of their software. Software composition analysis can scan the application’s binary to create a software bill of material and identify weaknesses that are not obvious to the naked eye. Because most software applications contain open-source components and code from third parties, managing embedded risks (such as the recently-discovered Log4j vulnerabilities) is essential.

15. Carefully Review The Terms And Conditions

Read the “Ts and Cs”! Be aware of the conditions and terms of the contract you’re signing. Who are the responsible roles for the solution supplier, the software provider, and your staff? Consider the risks for the undertaking and who will be assuming the risk.

16. Establish Good Working Relationships With The Vendor’s Key Personnel

Often, IT departments choose an “easy” path to purchase through big companies. The IT team and the business executives must collaborate and invest the time and energy in performing the necessary due diligence before making a purchase. Start by building trust and open communication with the vendor’s top staff. They’ll ensure that you benefit from the software.

Hi, my name is Nebojša, and I've been involved in digital marketing for over 15 years. I've written for various websites, covering a wide range of topics. I'm particularly interested in subjects like technology, gaming, app development, and I also have a passion for automobiles. Additionally, I work on SEO optimization. In my free time, I enjoy reading, walking, traveling and spending time with my wife and daughter.

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Professional Partnerships: The Role of Escorts in the Business World




In todays fast-paced and competitive business world, professional partnerships have become increasingly crucial for success. One often overlooked but important aspect of these partnerships is the role of escorts.

These individuals play a multifaceted role in facilitating business interactions and promoting corporate relationships. From accompanying executives to important meetings and events to providing language and cultural support in international business dealings, escorts can significantly enhance the effectiveness and efficiency of professional collaborations.

This article aims to explore the various ways in which escorts contribute to the business world and highlight the valuable services they provide to companies and individuals alike.

The Importance of Professional Partnerships

Professional partnerships play a vital role in the business world, providing companies with the opportunity to collaborate and network with other professionals to achieve mutual goals.

Escorts, in particular, play a unique and important role in facilitating these partnerships, offering support and guidance to individuals navigating the corporate landscape. By forming strong partnerships with escorts, businesses can gain access to valuable resources, connections, and expertise that can help them succeed in their industry.

These collaborations not only enhance the reputation and credibility of a company but also can lead to increased opportunities for growth and expansion. In todays fast-paced and competitive business environment, establishing professional partnerships with escorts can make all the difference in achieving success.

Understanding the Role of Escorts in the Business World

Understanding the role of escorts in the business world involves recognizing the unique and important ways in which these professionals support and enhance various aspects of corporate operations.

Escorts play a vital role in facilitating business meetings, conferences, and events by providing logistical support, aiding in networking opportunities, and ensuring smooth communication between parties. Their ability to navigate complex social dynamics, offer discreet assistance, and maintain a high level of professionalism make them indispensable partners in the fast-paced and competitive business environment.

By understanding and leveraging the expertise of escorts, businesses can optimize their operations, enhance their reputation, and achieve their strategic objectives with confidence and efficiency.

Building Trust and Relationships with Escorts in Business

Building trust and relationships with escorts in business is essential for creating successful professional partnerships. Establishing a strong rapport with escorts can lead to mutually beneficial collaborations and enhanced productivity.

By cultivating open communication, respect, and understanding, businesses can foster long-lasting connections with escorts that can propel their success. Building trust involves transparency, honesty, and reliability, while developing relationships requires empathy, teamwork, and a positive attitude. Taking the time to truly connect with escorts on a personal level can lead to a deeper understanding of their needs and preferences, ultimately leading to more effective partnerships.

In the fast-paced world of business, nurturing these relationships can set businesses apart and result in lasting success.


In conclusion, professional partnerships with escorts can play a valuable role in the business world. By providing companionship, discretion, and networking opportunities, escorts can help professionals navigate the challenges of work and personal life.

Whether it be attending events, social gatherings, or simply offering a listening ear, escorts can provide valuable support to individuals seeking to navigate the demands of a competitive business environment. In cities like London, where opportunities for networking and socializing abound, having a trusted escort in London by one\’s side can make a significant difference in achieving success and maintaining a balanced lifestyle. Ultimately, professional partnerships with escorts can offer a unique and beneficial experience for those looking to enhance their professional image and connections.

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6 Key Metrics for Measuring Delivery Performance

Verica Gavrillovic



Ensuring efficient and timely delivery is crucial for businesses to maintain customer satisfaction and operational effectiveness. But how do you measure delivery performance effectively? In this post, we’ll explore six key metrics that provide valuable insights into operations. These metrics help businesses identify areas of improvement, streamline processes, and enhance overall performance.

1. On-Time Delivery Rate

On-time delivery rate is a critical metric that measures the percentage of orders delivered on or before the promised date. This metric is essential for assessing the reliability and efficiency of your system. The on-time delivery rate reflects your ability to meet customer expectations and commitments. High on-time delivery rates indicate that your logistics processes are well-managed, leading to satisfied customers and repeat business. Utilizing shipment tracking software can significantly enhance your ability to monitor and improve this metric.

To calculate the on-time delivery rate, divide the number of on-time deliveries by the total number of deliveries and multiply by 100. This metric can be tracked over different periods to identify trends and patterns in delivery performance.

2. Order Accuracy

Order accuracy measures the percentage of orders delivered without errors, such as incorrect items or quantities. High order accuracy is vital for maintaining customer trust and satisfaction. Accurate orders prevent customer dissatisfaction and returns, which can be costly for businesses. Ensuring high order accuracy demonstrates a commitment to quality and attention to detail, enhancing your reputation in the market.

3. Delivery Time

Time measures the average time taken to deliver an order from the moment it is placed until it reaches the customer. This metric is crucial for evaluating the efficiency of your process. Short delivery times are often a competitive advantage, especially in industries where speed is a key differentiator. Analyzing delivery time helps identify bottlenecks and inefficiencies in the delivery process.

4. Delivery Cost

Cost is the total expense incurred to deliver an order to the customer. Managing delivery costs is essential for maintaining profitability while ensuring efficient delivery. High delivery costs can erode profit margins, making it crucial to balance cost-efficiency with service quality. Understanding delivery costs helps in making informed decisions about pricing and logistics strategies.

5. Customer Satisfaction

Customer satisfaction is a qualitative metric that measures how well your delivery service meets customer expectations. High customer satisfaction is indicative of a successful delivery performance. Customer satisfaction drives repeat business, positive reviews, and customer loyalty. Measuring this metric provides insights into the overall effectiveness of your delivery operations from the customer’s perspective.

6. Return Rate


Return rate measures the percentage of delivered orders that are returned by customers. A high return rate can indicate issues with product quality, order accuracy, or customer expectations. The return rate is a crucial metric for understanding customer satisfaction and the effectiveness of your order fulfillment process. High return rates can signal problems that need to be addressed promptly.


By regularly monitoring these six key metrics, businesses can gain valuable insights into their delivery performance, identify areas for improvement, and implement strategies to enhance efficiency and customer satisfaction. Effective delivery performance not only boosts operational efficiency but also strengthens customer relationships and drives business growth.

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Business Communication Tips ─ Effective Strategies for Success

Anita Kantar



Effective business communication is essential for fostering a productive and collaborative work environment. Ineffective workplace communication costs U.S. businesses $1.2 trillion annually. Therefore, mastering communication skills is crucial for reducing misunderstandings and promoting efficiency.

Clear and concise communication ensures everyone understands their roles and responsibilities. Techniques like active listening and message delivery improve engagement and collaboration. Prioritizing skills such as problem-solving and time management enhances overall communication, leading to better business outcomes.

Improving communication skills can be learned and mastered with the right approach. Techniques such as asking for feedback and fostering an environment of open dialogue can significantly improve team dynamics and overall productivity. Effective communication not only boosts engagement but also encourages creative thinking.

Fundamentals of Effective Communication


Effective communication is crucial for successful business interactions, involving clear channels, the impact of nonverbal cues, and the importance of active listening and feedback.

Understanding Communication Channels

Communication channels are the mediums through which messages are conveyed, such as emails, phone calls, and face-to-face meetings. Choosing the right channel can significantly affect the clarity and reception of the message. For instance, sensitive topics often require in-person discussions to convey empathy and enable real-time feedback.

“Leveraging digital platforms efficiently can bridge geographical gaps and streamline business processes, but it’s crucial to maintain personal connections and human elements in these interactions,” according to London based CT Group.

The Role of Nonverbal Communication

Nonverbal communication involves body language, facial expressions, gestures, and tone of voice. These nonverbal cues can reinforce or contradict what is being said, thus impacting the message’s effectiveness.

Body language, such as posture and eye contact, can convey confidence and engagement or disinterest and uncertainty. Facial expressions provide immediate feedback and can help establish trust and rapport. The tone of voice, including pitch and volume, adds emotional context, making the delivery of the message more impactful. Understanding and appropriately using nonverbal communication strengthens overall communicative clarity and effectiveness.

Active Listening and Feedback

Active listening is the process of attentively hearing and understanding what the other person is saying, as well as providing thoughtful responses. It involves full concentration, avoiding interruptions, and reflecting on what has been communicated.

Effective listening skills are critical for understanding the speaker’s perspective and building rapport. Feedback, both verbal and nonverbal, completes the communication loop by showing acknowledgment and understanding. Constructive feedback should be specific, timely, and delivered with empathy, focusing on behavior rather than personal attributes. By fostering a dialogic atmosphere, active listening and feedback enhance mutual understanding and collaboration.

Furthermore, CT Group advises that “regular feedback and open dialogue can transform team dynamics, fostering an environment where innovative ideas thrive.” This aligns with the article’s emphasis on creating feedback loops and encouraging open communication to enhance team engagement and productivity.

Improving Workplace Communication


Effective workplace communication is fundamental for fostering strong relationships, managing conflicts, and enhancing team engagement. By utilizing the right tools and strategies, teams can communicate more effectively, which leads to improved collaboration and productivity.

Fostering Team Collaboration

Fostering team collaboration requires a balanced approach that encourages open dialogue and mutual respect. One effective method is to schedule regular team meetings where all team members can voice their opinions.

One-on-one meetings are also crucial for addressing specific concerns. To make these interactions more engaging, using collaboration tools like Slack can facilitate instant communication and document sharing.

Creating team-building activities, like workshops or problem-solving sessions, can strengthen relationships and improve overall teamwork. Encouraging team discussions and giving every member a chance to participate can aid in building a cohesive team culture.

Managing Conflicts and Misunderstandings

Conflicts and misunderstandings are natural in any workplace but managing them effectively is key. It’s essential to establish clear communication strategies that outline how issues should be addressed.

Active listening plays a significant role in resolving disputes. Encouraging team members to express their concerns openly and honestly can help mitigate tension.

Using mediation techniques where a neutral party helps facilitate the discussion can also be beneficial. Setting up communication training programs can equip employees with the skills needed to handle conflicts proactively.

Tools and Strategies for Team Engagement

Engaging a team requires deliberate and creative communication strategies. Communication tools like Slack can keep everyone connected and informed. Polling tools and ranking tools can make meetings more interactive by soliciting feedback and opinions from team members.

Regular employee engagement activities such as brainstorming sessions and workshops can foster a collaborative atmosphere. Encouraging the use of emojis, gifs, and one-word descriptors can add a layer of informality that makes interactions more enjoyable.

Implementing communication training sessions can help employees understand the best practices for delivering messages effectively. Creating a feedback loop where team members can offer insights on processes and communication can further enhance overall team engagement.

Crafting the Message


Effective communication is crucial in the business landscape. This section will discuss key strategies such as ensuring clarity in written and verbal communication and tailoring messages to the audience to avoid misunderstandings and foster better engagement.

Effective Email Communication

Emails are a cornerstone of business communication. Clear and concise language is essential in emails to prevent any misunderstanding. Word choice should reflect professionalism, with a focus on brevity and relevance to the topic at hand.

Formatting can enhance readability. Bullet points and italicizing important phrases can draw attention to key information. It’s crucial to maintain an appropriate tone, especially in professional settings, as an email’s tone can significantly impact the message’s reception.

Subject lines should be specific and informative to ensure the recipient understands the email’s purpose at a glance. Empathy and politeness go a long way in maintaining positive communication. Signing off with a courteous closing line reinforces respect and professionalism.

Clarity in Verbal and Written Expression

Clarity is fundamental in both verbal and written communication. Misunderstandings often arise from vague or overly complex messages. Simplifying language and focusing on direct and concise phrasing can significantly reduce confusion.

In verbal exchanges, tone and nonverbal signals like gestures and eye contact reinforce the message. Preparation is key; knowing the main points to cover ensures clear delivery, minimizing the risk of veering off topic.

In written communication, structuring messages with subheadings or lists can help organize thoughts and ensure the reader can follow along easily. Proofreading before sending helps catch errors that could obscure the message’s meaning.

Adapting to Your Audience

Understanding the audience is vital for effective communication. Tailoring the message to match the audience’s communication style and preferences ensures better engagement. Different audiences may require varied levels of formality and detail.

For instance, executives may prefer concise, high-level summaries, whereas technical teams might need detailed, specific information. Empathy plays a role in adapting to your audience, considering their needs and perspectives.

In-person communication should consider nonverbal cues and body language, adapting these to the audience’s culture and expectations. This tailored approach helps in ensuring that the message is well-received and understood, fostering better communication and relationships.

Communication Skills in the Digital Age


In today’s digital landscape, effective communication skills are essential. Professionals must navigate remote communication challenges, wisely leverage social media, and understand cultural differences to build strong business connections.

Remote Communication Challenges

Remote teams face unique communication hurdles. Video conferencing has become a staple, offering face-to-face interaction despite physical distances. Yet, distractions at home can impede focus. Seamless two-way communication is necessary to maintain connection and trust within the team.

Regular virtual meetings and clear communication guidelines help address these challenges. Encouraging open communication fosters collaboration and reduces misunderstandings. Leaders should develop strong soft skills like empathy and active listening to inspire and motivate their teams, ensuring that all members feel valued and included.

Leveraging Social Media for Business Communication

Social media platforms are powerful tools for business communication. They enable companies to reach a broad audience, engage with clients, and build brand awareness. Businesses can use these platforms to share updates, achievements, and industry insights, establishing a strong online presence.

Interpersonal skills are crucial when interacting on social media. Positive engagement and conflict resolution skills help manage public interactions smoothly. Consistent and transparent communication on these platforms builds trust with the audience. Companies should ensure their messages align with their goals and values, creating a cohesive and trustworthy brand image.

The Impact of Cultural Differences on Communication

Cultural differences can significantly affect business communication. Understanding and respecting these differences is vital for successful international collaboration. Communication styles, body language, and etiquette vary widely across cultures, and misinterpretations can lead to conflict.

CT Group also notes that “in a globalized business environment, cultural sensitivity and adaptability are key to building strong international relationships.” Their consultancy experience underscores the importance of tailoring communication strategies to fit diverse cultural contexts, ensuring messages are appropriately received and understood.

Developing cultural awareness helps avoid misunderstandings and fosters strong relationships. Soft skills such as empathy and adaptability are important in managing these differences effectively. Providing cultural sensitivity training can enhance collaboration skills and interpersonal skills, promoting harmony within diverse teams. Open communication and an inclusive mindset allow for a more cohesive and productive work environment.

By prioritizing cultural differences and being mindful of varying communication practices, businesses can better navigate the complexities of international operations.

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