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16 Expert Tips For Choosing The Best Software Vendor For Your Business,

Nebojsa Vujinovic

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Some businesses have in-house IT teams who can build the technology solutions they require to run their business. However, most of the time, companies in need of solutions for their technology can turn to software companies. It’s good that the market is full of vendors that offer solutions that cover everything from managing projects and data analysis (and everything between).

If a company isn’t careful in selecting and evaluating an application vendor, the resulting “solution” can cause more issues than it resolves. It is essential to follow the steps step by step before selecting a vendor to ensure that the solution they offer is the most effective and suitable option for your particular circumstance. Below, the 16 members of the Technology Council share their expertise on the steps companies should follow before negotiating an agreement with a software company.

1. Begin With A Data-Driven Approach

Know what you want to achieve. Start with an approach that is based on data. Find out which specific data set –will later form your business’s rules that will be the most effective to help you with your analytics and ensure your business’s success. Consider data as a source of energy. You cannot feed a gas engine with firewood and expect it to run. You cannot run your business with software that doesn’t provide the precise information you require to succeed.

2. Think In Terms Of Your Entire Tech Ecosystem

Consider the “ecosystem.” The “ecosystem” definition should encompass both the external and internal ecosystems in which the software must work to solve a problem. This is because today’s software world cannot function independently, such as security, data, APIs, processes, and more need to be integrated with the other software tools. Thus, consider the entire process for success.

3. Look For Agnostic, ‘Plug-In’ Solutions

It’s crucial to ensure the vendor’s solution is open and future-proof. You do not want to be locked to a particular platform. Incompatibility and flexibility can result in expensive integration and performance issues later on. I suggest using top-of-the-line solutions that use cloud technology and can connect to your existing infrastructure using no-code solutions.

4. Look For A Platform Solution

Do not look at that “best of breed” solution for all your needs, or you’ll find yourself with so many options that it becomes overwhelming. I’ve experienced this numerous times. Instead, consider an option that is based on a platform. Platforms are always able to cover more applications and make it easier to complete your work.

5. Ensure The Solution Has Strategic Value And That Your Team Can Implement It

In the first place, you must ensure that the software is a strategic asset for your business. It’s also crucial to ensure that your business has the resources and people to incorporate the software into your workflow when it’s installed instead of sitting it around as an award.

6. Take A Look At Their Security Policies And Practices

The most important lesson from the supply chain hacks that have recently occurred (such as those that happened in SolarWinds and Kaseya) is that your security is only safe as the trusted vendors you have. Cybercriminals are increasingly looking for vulnerabilities shared with third parties’ suppliers as an opportunity to attack more extensive networks. Beyond analyzing their infrastructure and systems, companies must also examine their partner companies’ security guidelines and procedures. Carlos Morales, Neustar Security Services.

7. Talk To Multiple Vendors, And Rank Them Via A Matrix

Be sure to talk to at least three different vendors in the area you’re “shopping” for, and do not believe everything is written on the review websites. Some review sites allow businesses to buy positive reviews. After selecting one of the vendors as a finalist, you should conduct at least two references. Please make a list of precisely what you’re looking for, and let each vendor rate themselves in comparison to the other competitors.

8. Ensure Your Needs Align With The Vendor’s Future Roadmap

Check first whether you’re aligned to the business objectives of the vendor to ensure their product’s focus remains relevant in light of your requirements. Then, go through the vendor’s product roadmap to ensure you benefit from their future innovations. Finally, request an initial trial period during which you can test their product with your data, if it is possible. Demos and data samples may produce different results compared to using the software under actual situations. – Arman Eshraghi, Qrvey

9. Determine The Total Final Cost

Assess how much you pay for your equipment for each factor like storage, computing additions, and more. Review the small print and run a reference check with an independent assessment vendor.

10. Don’t Overlook Ongoing Maintenance

A common mistake that companies make is the ongoing maintenance and operation of the product they’ve purchased, whether software as a service or on-premises technology. Make sure that it can solve a business issue and is user-friendly, and also ensure that you can operate and manage it in the long run. For example, can you alter its configuration (does it have a sandbox?) or upgrade it and run it without downtime?

11. Attend One Of Their Events

Ideally, you should attend an event the vendor has planned in which you get to learn directly from their clients who are making use of the solution and what positives and issues they’re facing. Events on the web provide a taste. However, real-time customer meetings are ideal when they are local near you.

12. Speak To Current Customers Whose Business Is Similar To Yours

Review, ask questions, and confirm. Request the names of comparable businesses that the vendor has provided services to. Check out what they offered and then contact them regarding the vendor. In nearly 90% of the instances, the vendors providing services that I required could not provide a list. Requesting this list saved me a great deal of time when choosing an experienced vendor.

13. Don’t Rely Only On The References Provided By The Vendor

Contact existing customers, not just those given by the vendor for reference–to learn more about the “real-life” experiences with the software. One way to start is to note which organizations the software vendor advertises as its customers and use your network to locate the appropriate contact for those businesses. So do not rely solely on the names and brand names that the software vendor provides you with.

14. Insist On A Security Assessment Of Their Code

Vetting companies should provide an in-depth security analysis of their software. Software composition analysis can scan the application’s binary to create a software bill of material and identify weaknesses that are not obvious to the naked eye. Because most software applications contain open-source components and code from third parties, managing embedded risks (such as the recently-discovered Log4j vulnerabilities) is essential.

15. Carefully Review The Terms And Conditions

Read the “Ts and Cs”! Be aware of the conditions and terms of the contract you’re signing. Who are the responsible roles for the solution supplier, the software provider, and your staff? Consider the risks for the undertaking and who will be assuming the risk.

16. Establish Good Working Relationships With The Vendor’s Key Personnel

Often, IT departments choose an “easy” path to purchase through big companies. The IT team and the business executives must collaborate and invest the time and energy in performing the necessary due diligence before making a purchase. Start by building trust and open communication with the vendor’s top staff. They’ll ensure that you benefit from the software.

Hi, my name is Nebojša, and I've been involved in digital marketing for over 15 years. I've written for various websites, covering a wide range of topics. I'm particularly interested in subjects like technology, gaming, app development, and I also have a passion for automobiles. Additionally, I work on SEO optimization. In my free time, I enjoy reading, walking, traveling and spending time with my wife and daughter.

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How Interim CFOs Improve Financial Control

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In today’s rapidly shifting economic landscape, businesses often find themselves navigating uncharted waters. Financial control is more critical than ever, and for many organizations, the presence of an Interim Chief Financial Officer (CFO) can be a transformative catalyst.

These seasoned professionals bring a wealth of experience, ready to tackle the myriad challenges that arise when fiscal uncertainty looms large. An Interim CFO doesn’t just step in to fill a gap; they strategically reshape financial frameworks, implement robust controls, and establish rigorous reporting standards.

Whether it’s during times of transition, crisis management, or growth initiatives, their insights and expertise can mean the difference between stability and chaos. This article delves into the pivotal role Interim CFOs play in enhancing financial governance and ensuring that organizations emerge stronger from turbulent periods.

Assessing Financial Health

Source: bridgepointconsulting.com

Assessing financial health is a critical undertaking that interim CFOs approach with both rigor and insight. They dive deep into the numbers, examining everything from cash flow to profitability margins, understanding that each figure tells a story. This analysis goes beyond mere data; it weaves together trends, forecasts, and historical performance to create a comprehensive picture of the organization’s fiscal vitality.

Are there hidden costs lurking in operational expenses? Is revenue being maximized? These questions demand answers, and interim CFOs are adept at uncovering the nuances within financial statements. Their keen eye for detail allows them to identify both strengths and weaknesses within the financial framework, paving the way for strategic adjustments that can enhance both stability and growth.

In this dance of digits, agility is essential—because in the world of finance, timing can be everything.

Implementing Robust Financial Controls

Source: news24.com

Implementing robust financial controls is a critical step that interim CFOs take to fortify an organization\’s fiscal health. These controls serve as a safeguard, ensuring that financial processes are not only efficient but also transparent.

Picture a web of interconnected policies and procedures—document reviews, approval processes, and compliance checks—all woven together to minimize risk and prevent errors. An interim CFO often steps into a firm with fresh eyes, identifying gaps that may have eluded others for years.

They might introduce sophisticated auditing techniques while also streamlining simple tasks to foster a culture of accountability. By engaging teams in this process, they not only enhance accuracy but also empower staff to take ownership of their roles within the financial ecosystem.

In this intricate landscape, a strong framework of financial controls acts as both a compass and a shield, guiding decisions while protecting the organization from unforeseen pitfalls.

Enhancing Budgeting and Forecasting

Source: onboardingofficers.co.uk

Interim CFOs bring a fresh perspective to the often mundane world of budgeting and forecasting, transforming it into a dynamic tool for strategic insight. With their diverse experiences across industries, these financial leaders adeptly dissect existing budgets, uncoupling inefficient patterns and illuminating overlooked opportunities.

They introduce sophisticated modeling techniques that integrate historical data with real-time market trends, enabling organizations to anticipate shifts and respond with agility. Moreover, by fostering collaboration between departments, they craft a more inclusive budgeting process, one that aligns financial goals with operational realities.

The result? A robust financial roadmap that not only guides the present but also charts a course toward future growth, empowering businesses to navigate uncertainty with confidence.

Conclusion

In conclusion, interim CFOs play a pivotal role in enhancing financial control within organizations by bringing specialized expertise, fresh perspectives, and immediate operational efficiency. Their ability to swiftly assess financial systems, implement necessary changes, and provide strategic guidance allows companies, especially during transitional periods, to maintain stability and achieve their financial objectives.

Organizations looking to optimize their financial oversight should consider the strategic advantage of engaging interim CFOs to navigate complexities and foster growth. For more insights on leveraging financial expertise, visit www.fdcapital.co.uk to explore how interim solutions can elevate your businesss financial management.

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How to Cut Costs on Shipping to Amazon Warehouses – 2025 Update

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Costs on Shipping to Amazon Warehouses

Shipping products to Amazon FBA warehouses is a major expense for third-party sellers. Whether you’re shipping a single box via SPD (Small Parcel Delivery) or pallet loads through LTL/FTL (Less Than Truckload/Full Truckload), shipping costs can eat up 15% to 40% of your total margin if not carefully optimized.

In 2025, with higher fuel surcharges, regional delivery bottlenecks, and Amazon’s stricter FBA receiving policies, cutting shipping costs is no longer optional—it’s a necessity for profitability.

Checklist for Cutting Amazon FBA Shipping Costs

Action Benefit
Use Partnered Carriers Save 30–70% on SPD/LTL rates
Consolidate into LTL when possible Reduce per-unit cost and handling fees
Ship from prep centers near FCs Shorten the last-mile distance
Use standard box/pallet dimensions Avoid oversized penalties
Automate with FBA software tools Reduce labor cost, avoid prep errors

1. Choose the Right Shipping Method: SPD vs. LTL/FTL

Many sellers default to SPD because it’s familiar and easier to set up. But as your shipment volume grows, this method quickly becomes inefficient. If you’re sending multiple boxes regularly, switching to LTL or FTL can significantly lower your per-unit cost.

LTL is ideal for 1–4 pallets, while FTL becomes more economical once you’re shipping 20+ pallets. The larger and more frequent your shipments, the more you save through freight consolidation and pallet optimization.

Shipping Method Best For Typical Volume Cost Efficiency
SPD (Small Parcel) Low-volume shipments (<150 lbs per box) Under 10 boxes Low to Moderate
LTL (Less Than Truckload) Medium-volume shipments 1–4 pallets High for consolidated loads
FTL (Full Truckload) Large shipments to one FC 20+ pallets Very high if volume allows

Always run a side-by-side cost analysis between Amazon’s partnered LTL and SPD options for the same shipment. Even at lower volumes, LTL can beat SPD in cost-per-unit when handled correctly.

2. Optimize Box and Pallet Dimensions

Optimized box and pallet stacking system inside Amazon warehouses for space efficiency

Smartly stacked boxes and pallets in Amazon warehouses highlight how optimizing dimensions helps maximize space utilization

Dimensional weight pricing has become the standard for carriers, meaning your shipping bill depends as much on volume as on actual weight. Oversized packaging, under-filled boxes, or poorly stacked pallets all translate into wasted money.

Even minor changes to your box dimensions can cut down on shipping charges significantly. It’s especially important to standardize carton sizes across SKUs and ensure you’re getting the most efficient stackability when using LTL or FTL.

Packaging Type Cost Impact Optimization Tip
Oversized Boxes Higher per-unit cost + surcharges Split items into smaller boxes
Inconsistent Sizes Inefficient pallet use Use standard cartons
Poor Pallet Stacking May result in Amazon rejections Follow Amazon’s FBA pallet guidelines

A Freightos shipping case study found that by trimming box height by just 2 inches across 300 monthly units, one seller saved $420 in dimensional weight charges over 30 days.

3. Consolidate Shipments Strategically

Frequent small shipments often result in higher per-unit shipping costs, more carrier pickups, and a higher likelihood of fulfillment center delays. Consolidating multiple small shipments into a single, well-organized load saves on handling and often qualifies for better freight rates.

More importantly, Amazon prefers well-labeled, bulk deliveries over fragmented ones, which can
delay check-ins during peak seasons.

Scenario Estimated Monthly Shipping Cost With Consolidation
4 SPD shipments × 10 boxes $900 $540
1 LTL pallet shipment (same qty) $480

If you’re using a prep center or 3PL, schedule shipments biweekly or monthly instead of weekly. Many centers will hold goods for a few extra days to help you consolidate at no added cost.

4. Use a Prep Center Near Amazon FCs

Organized prep center near Amazon warehouses with boxes ready for dispatch

A prep center near Amazon warehouses ensures faster and more accurate processing of shipments ready for dispatch

Shipping across the country adds avoidable costs, especially if your inventory is already located closer to Amazon’s main fulfillment hubs, according to Dollan Prep Center. Working with a prep center within a short distance of Amazon’s major FCs helps you reduce last-mile freight charges, shorten delivery windows, and reduce potential delays during appointment scheduling.

This also increases the chances of faster check-ins and fewer rescheduling penalties.

Top FC Regions Benefits of Nearby Prep Centers
Dallas/Fort Worth, TX Central location, multiple nearby Amazon FCs
Hebron, KY Common FBA inbound point for East Coast sellers
Moreno Valley, CA Ideal for West Coast imports from Asia
Allentown, PA High Amazon FC density, fast East Coast distribution

Relocating your prep and storage from the West Coast to Kentucky or Ohio can reduce per-pallet shipping costs by 20–30%, especially for sellers distributing nationwide.

5. Leverage Amazon’s Partnered Carrier Program

Amazon offers discounted rates through its partnered carrier program, which includes both UPS for SPD shipments and several freight providers for LTL and FTL loads. These discounts are only available if you create shipments directly through Seller Central and use Amazon’s pre-approved carriers.

In most cases, Amazon’s partnered rates beat outside quotes, even those from negotiated commercial accounts.

Service Estimated Discount
Partnered SPD (UPS) 30%–50%
Partnered LTL (XPO, CEVA, etc.) 40%–70%

While you must comply with Amazon’s strict packaging and labeling requirements to access these rates, the savings are substantial, l—especially for high-volume sellers or those regularly shipping to distant FCs.

6. Reduce Rejected Shipments with Better Labeling and Packing

Stacked cardboard boxes in Amazon warehouses, illustrating efforts to reduce rejected shipments

Neatly stacked boxes in Amazon warehouses demonstrate strategies to reduce rejected shipments and improve delivery efficiency

FBA rejections are costly and often entirely avoidable. If your shipment arrives with incorrect labels, mixed SKUs, damaged boxes, or non-standard pallets, Amazon may either reject the shipment or charge you additional fees for correction.

These mistakes lead to delays, inventory miscounts, and wasted freight costs. Proper prep practices—including double-checking barcode placements and securely packing all cartons—go a long way in avoiding financial hits.

Mistake Possible Charge
Wrong label placement $0.20–$0.30 per unit
Unscannable barcode $0.15–$0.40 per unit
Rejected pallet Full reshipment cost

Based on Amazon seller reports, approximately 1 in 5 shipments that result in receiving delays are traced back to labeling or prep errors, ot transport problems.

7. Compare 3PL and Freight Forwarder Rates

Freight pricing varies widely depending on your route, volume, and carrier network. Many sellers overlook potential savings by sticking with default options like Amazon Partnered LTL when they could secure lower rates via third-party logistics (3PL) providers or freight brokers.

For international shipments, especially from Asia, consider FBA-friendly freight forwarders who understand Amazon labeling and delivery protocols.

Shipping Scenario Amazon Partnered Rate 3PL Broker Rate Savings Potential
3 pallets to California FC $620 $520 ~$100 (16%)
Full container from China $2,400 $1,800 ~$600 (25%)

Always confirm that your 3PL or freight broker can handle Amazon’s strict delivery appointments and ASN documentation. Mishandled deliveries can delay check-in by days or even weeks.

8. Use Software to Automate and Optimize Shipping

Managing logistics manually might work at a small scale, but as your operation grows, automation is critical. FBA-compatible software can help you generate labels, track freight costs, schedule restocks, and reduce prep errors.

Most tools also offer data dashboards that allow you to compare historical shipping costs and identify which products are the most expensive to move.

Tool Functionality
InventoryLab Shipment creation, cost tracking, and label printing
RestockPro Restocking suggestions and forecasting
ShipStation Multi-carrier shipping rate comparisons
Sellerboard Profit analysis, including logistics cost modeling

Automating shipment creation and integrating freight cost visibility into your inventory management can help reduce administrative time by 20–30% and prevent avoidable prep center errors.

9. Negotiate Better Terms with Your Prep or Freight Providers

Shipping costs are not always fixed. If you’re consistently sending volume to FBA, you have leverage. Many prep centers, LTL brokers, and freight forwarders offer volume discounts, flat fees per pallet, or reduced storage costs if you ask.

Review your past 3–6 months of shipping data, calculate your average pallet count, and initiate a negotiation with your vendors.

Tip: Sellers averaging 10+ pallets per month can often secure flat monthly pallet rates, discounted receiving, or free shrink-wrapping—terms that reduce your cost per unit long term.

10. Eliminate Dead Weight: Audit Unprofitable Shipments

Cardboard boxes on shelves in Amazon warehouses focused on eliminating dead weight in shipments

A focus on eliminating dead weight in Amazon warehouses leads to lighter, more cost-effective shipments

Not every product is worth shipping. It’s easy to fall into the trap of sending every piece of inventory to FBA, regardless of sales velocity or margin. Always review your SKU profitability before creating a shipment.

If a product yields less than $5 net profit after shipping and FBA fees, it may not be worth warehousing, especially if it ties up cash flow or increases long-term storage fees.

Sellers who regularly audit their shipping loads and purge underperforming inventory can reduce overall FBA shipping costs by 15–25%, according to Helium 10 seller data from Q4 2024.

Conclusion

Shipping costs are one of the easiest areas to improve once you understand the variables that impact pricing, from carton sizes to shipping method selection, from software automation to vendor negotiation.

In 2025, sellers who optimize these components can see thousands in annual savings and increase their margins without selling a single extra unit. Whether you’re operating at 500 units per month or 50,000, controlling your logistics pipeline will separate your business from competitors who let costs run unchecked.

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Post-Purchase Customer Experience – Why It’s the Key to Retention and Loyalty

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In today’s fiercely competitive marketplace, securing a sale is just the beginning of the customer journey, not the end. Post-purchase customer experience has emerged as a pivotal aspect of not only retaining clients but also building unwavering loyalty.

Once the transaction is completed, a new chapter unfolds—one that can either transform a one-time buyer into a lifelong advocate or reduce them to just another statistic in the sea of disengaged consumers. Every interaction a customer has after the purchase, from personalized follow-ups to seamless customer support, plays a crucial role in shaping their perception of your brand.

As the dust settles on their initial decision to buy, it’s the ongoing experiences that will ultimately determine whether they return for more or drift away into the clutches of competitors. Understanding and optimizing this journey is not merely an option anymore; it’s a necessity for businesses striving to cultivate lasting relationships in a world where choices abound.

The Path to Loyalty: How Post-Purchase Experience Shapes Customer Relationships

Source: reverselogix.com

The journey to fostering customer loyalty begins long after the initial purchase is made; it is intricately woven into the fabric of the post-purchase experience. Picture this: a customer who eagerly anticipates their delivery, receiving a thoughtful follow-up email that not only confirms shipment but also includes tips for maximizing the product’s use—this simple gesture cultivates a sense of connection.

Afterward, a timely survey asking for feedback demonstrates that their voice matters, transforming a transactional relationship into a dialogue. Each element, from personalized recommendations based on their purchase history to dedicated customer support, deepens trust and enhances the emotional bond.

In this ever-competitive landscape, understanding that retention hinges not on the initial sale, but on the entire journey afterwards, can unlock the secret to creating lifelong advocates for your brand.

Beyond the Sale: The Critical Role of Aftercare in Customer Retention

Source: globalresponse.com

In the whirlwind of commerce, where transactions often take center stage, one critical aspect frequently slips through the cracks: aftercare. This pivotal phase begins the moment a customer clicks “confirm” on their order, extending well beyond the point of sale.

It’s not merely a follow-up; it’s a commitment to nurturing the relationship, a chance to reinforce the connection established during their buying journey. Think of aftercare as the secret sauce of customer loyalty—personalized messages, helpful tips, and timely support can transform an ordinary experience into an extraordinary one.

Customers who feel valued and supported are more likely to return, not just for the products they cherish but for the community and service that accompany them. In a landscape flooded with choices, businesses that prioritize aftercare don’t just sell products; they cultivate loyalty, turning one-time buyers into lifelong advocates.

Conclusion

Source: youngurbanproject.com

In conclusion, the post-purchase customer experience is a critical pillar in fostering retention and loyalty among consumers. By understanding and enhancing this stage of the customer journey, businesses can build lasting relationships that go beyond a single transaction.

Effective post-purchase marketing not only reinforces the value of the initial purchase but also encourages repeat business through personalized communication and ongoing engagement. As companies strive to differentiate themselves in a competitive landscape, prioritizing the post-purchase experience will prove essential in transforming customers into brand advocates, ultimately driving sustainable growth and long-term success.

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